Manager, Client Services (Horticulture) – Orora Visual Dallas – Jobs in Dallas

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Job Title: Manager, Client Services (Horticulture) – Orora Visual Dallas

Company: Orora
Location: Dallas, TX

At Orora Visual, we are experts in visual communication and believe our products touch lives. From inception to execution using end-to-end technology, our team manages marketing campaigns through the design, prototyping, color management, production, finishing, complex kit-packing, distribution and reporting-all while offering our customers coast-to-coast support and exceptional speed to market. With production facilities across the United States, we believe in hiring and developing the very best talent by living our core values of Teamwork, Passion, Respect, and Integrity every day. It is with this passion and commitment to innovation, we believe in hiring and developing the very best talent by living our core values of Teamwork, Passion, Respect, and Integrity every day. These core values define who we are and how we operate. They shape the way we work with each other, with our customers, and with our communities. Every day, we deliver packaging solutions that exceed our customers’ expectations while solving complex problems as a team. We believe that all team members (irrespective of their role or level), should aspire to distinctive leadership behavior, as we continue to deliver on the promise for our customers, shareholders and each other. Leadership is not tied to a job title, i.e. you don’t need to be accountable for a team to be considered a leader.

The Role

The Client Service Manager role is responsible for interacting with customers to build strong client relationships and increase sales on assigned accounts. This role requires managing day-to-day client engagement, assists in developing and facilitating the proposal process which includes pricing development, proposal writing and client presentations. This role is crucial in ensuring Orora meets and exceeds client expectations by planning, coordinating and implementing deliverables.

This position will report to the: Director, Client Service Horticulture & Home Improvement

Location: Mesquite, TX

FLSA Status: Exempt

What You’ll be Responsible For in this Role

  • Profitably grow revenue.
  • Meet or exceed established revenue and profitability targets set for assigned book of business.
  • Manages day-to-day expectations including working with estimating, scheduling, and production to ensure client’s expectations are met.
  • Work closely with operations and technology team members to translate project requirements into actionable plans.
  • Utilize company systems like SalesForce, project management, etc. to facilitate execution.
  • Assist in preparing presentations by conducting research, collecting data, building PowerPoint slides and Excel documents.
  • Actively interact with clients (written and oral) – presenting, listening, documenting needs, follow-up, setting expectations and delivering on the promise.
  • Initiate sales process by understanding account requirements and offering solutions to increase sales.
  • Perform press checks as needed.
  • Other duties as assigned.

What We’re Looking For

Minimum Qualifications:

  • Bachelor’s degree preferably in horticulture and/or related experience.
  • 2 years experience in sales with emphasis on marketing solutions preferred

Additional Required Qualifications:

  • Horticultural knowledge; retail and/or grower background
  • Strong customer service focus
  • Detail oriented and self-starter with strong written and interpersonal skills
  • Exceptional organization and prioritization skills
  • Ability to work independently, as well as part of a team
  • Team player with positive “Can-do”, competitive and winning attitude
  • Microsoft Office Expert: PowerPoint, Excel, Word
  • Strong negotiating, public speaking and presentation skills

Physical Demands and Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position may require occasional exposure to manufacturing environments. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; and see. Employee is occasionally required to operate a motor vehicle.

Reasonable Accommodations

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. If you are interested in applying for employment with Orora and need special assistance to apply for a posted position, or if you believe you do not meet any of the required qualifications of a posted position due to a protected disability and would like to explore the possibility of an accommodation, please contact our Talent Acquisition team at: for additional support and guidance

What We Offer

Our rich benefits packages are designed to support the health and well-being of both our eligible co-workers and their families. Here’s a sample of the benefits we offer:

  • Medical
  • Dental
  • Vision
  • Generous PTO
  • 401(k)
  • Profit Sharing
  • Flexible Spending Accounts
  • Employee Assistance
  • Group Life and AD&D
  • Voluntary Life and AD&D
  • Group Short-Term Disability
  • Group Long-Term Disability

Equal Employment Opportunity

We are an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as need, to assist them in performing essential job functions.

Recruitment Agencies

Orora does not accept unsolicited agency resumes. Orora is not responsible for any fees related to unsolicited resumes.

Nearest Major Market: Dallas

Nearest Secondary Market: Fort Worth

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Your accounts have been successfully synchronized. Use your new password when accessing our systems. At Orora Visual, we are experts in visual communication and believe our products touch lives. From inception to execution using end-to-end technology, our team manages marketing ca…At Orora Visual, we are experts in visual communication and believe our products touch lives. From inception to execution using end-to-end technology, our team manages marketing ca…We’re Apogee. Nice to meet you. At our core, we’re a student services organization that happens to focus on IT. We touch the lives of binge-watching, music-loving, game-playing, fi…

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