NEW – Call Center Representative- Entire state of Illinois including, the State of Illinois Jobs Employment, at Windy City Call Center LLC. More entry-level jobs.
Job Title: Call Center Representative- Entire state of Illinois including
Company: Windy City Call Center LLC
Location: Rockford, IL
Our company continues to grow so we are currently seeking additional work from home agents in Rockford, Illinois and surrounding areas who will handle inbound or outbound calls. We are offering competitive rates and a weekly pay schedule. We have found that people from the Illinois area share our same values, have a strong work ethic and place a higher premium on spending quality time with their friends and family so that is why we want people from your hometown to join our growing team.
Our reps handle calls from multiple clients, helping them enroll students in institutions of higher learning, or securing appointments for nationally known and trusted home improvement companies. As a part of our team you may work on a single or multiple programs during a typical work day. Our agents assist with the following projects:
- Capture additional information from the prospective student
- Warm transfer prospects to various clients
- Assist with employment applications and the prequalification process
- Using multiple scripts and rebuttals to overcome rejections
- Meeting company metrics and sales targets
- Participate in company contests and other programs based around quality work- not impossible quotas
To be a great fit for the job, you must also meet these requirements:
- Value the opportunity to set the schedule you work out with your manager that matches your and our clients’ needs
- Have strong listening skills, professional telephone manner and ability to deal tactfully with callers in a fast paced call center environment
- Comfortable with and driven to meet and exceed goals and metrics as it relates to performance and quality of work
- Receptive to and quick to implement constructive feedback and a strong desire to continuously improve
- Able to multi-task: talking on the phone while on the computer for long periods of time
- Have above average computer and typing skills; 35 WPM minimum keyboarding required
- A team player that works well with your coworkers and enjoys helping people succeed
Benefits: * Starting at $10.00 an hour with a dollar increase after 30 days
- All employees earn Paid Time Off (PTO) after 90 days of employment, regardless of full-time or part-time status
- Paid training- online/virtual training
- Blue Cross Blue Shield health insurance benefits available with the company contributing to the plan
- 401(k) plan with employer matching incentive
- A resident of Georgia, Illinois, Indiana, Florida, or Louisiana
- Positions available for full-time (35-40 hrs/wk) and part-time (20-29 hrs/wk)
- Able to commit to a set weekly schedule. Available hours are: 10:00 am – 9:00 pm EST on Monday- Saturday and 12:00 pm — 8:00 pm EST on Sunday.
- Weekend hours are required
Important Home Office and Computer Requirements:
As a representative, you will log into our dialing system from your home using your own computer and Internet connection. You don’t need to use your own phone for this job. You MUST meet all of these requirements or your computer will not work with our dialing system. * High speed and wired internet connection only – wireless/Wi-Fi NOT accepted. Your computer must plug directly into the modem in order to work with our phone system.
- Your computer must have at least 4 GB of RAM; 2GHz processor
- If hired you will need to download MS Office or OpenOffice and have Google Chrome, Firefox or Safari browsers installed (Technical help is available if needed to assist with free downloads).
- A phone headset will be provided.
This is an exciting opportunity to work with an established Fortune 5000 advertising company from the comfort of your own home office with flexible hours! Several of our team members have recently been promoted to management positions within the organization and as a result, we are now hiring multiple part-time and full-time employees in our virtual call center.
Sound too good to be true? Of course not. Working from home is becoming more and more common in the corporate landscape. We have modeled our company after other work from home call centers operated by Apple and JetBlue. We realize that making it to the office isn’t practical or realistic for everyone. We also believe that by giving our employees the opportunity to work from home, we are rewarded tenfold. We have been in business now for over 6 years and work with major corporations to be an extension of their call centers. We are A rated with the Better Business Bureau and have over 150 employees. Our company is owned and managed by a very successful advertising company called BirdDog Media. We are a family environment and take a lot of pride in what we do.
If you are excited about this opportunity, we want to hear from you! Applying is quick and easy – click below to get started now. Please fill out this application from the home computer that you would use if you were hired for this position.
By pressing “apply”, you give us consent to follow-up with you about this job opportunity by call, prerecorded message or text message at the phone number above and that contact may be through an automated system or manually dialed. Consent to contact your cell phone is not required. If you prefer for us to not contact your cell phone, please provide another number. You also give us consent to contact you about this job opportunity and future job opportunities by e-mail. Job Description Are You Looking for What-s Next in Your Career? New Job New Beginning New You Our Technical Support advisors provide customer service to resolve technolog…Requisition ID: 157574 Job Category: Call Center Location: United States-Illinois-Rockford-7180 Spring Brook Rd. 61114 Posted Date: 4/24/2020 8:59:53 PM GET TO KNOW ALORICA…Job Description Our Technical Support Advisors provide support to resolve customer technology problems through a series of trouble shooting activities in a virtual call center env…
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